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Privacy policy
Collect personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information below) as "Personal Information." Please see the list below to learn more about what personal information we collect and why.
Device Information
- Examples of personal information collected: web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms and how you interacted with the website.
- Purpose of collection: to load the website accurately for you and to analyze website usage to optimize our website.
- Collection Source: Automatically collected when you visit our website using cookies, log files, web beacons, tags or pixels.
- Disclosure for Business Purposes: Shared with our processor Shopify.
Order information
- Examples of personal information collected: name, billing address, shipping address, payment information (including credit card number, email address, and phone number).
- Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping, to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risks or fraud , to provide you with information or advertising related to our products or services based on the preferences you have shared with us.
- Source of collection: collected from you.
- Disclosure for Business Purposes: Shared with our processor Shopify.
Customer support information
- Examples of personal information collected: name, email address.
- Purpose of collection: To provide customer support.
- Source of collection: collected from you.
Minor
This website is not intended for individuals under the age of [0-13] . We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address below to request deletion.
Share personal information
As described above, we share your personal information with service providers to help us provide our services and perform our contract with you. For example:
- We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
- We may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants or other lawful requests for information we receive, or otherwise protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example:
- We use Google Analytics to help us understand how customers use this site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy?hl =en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
- We share information with our advertising partners about your use of this site, your purchases, and your interactions with our advertising on other sites. We collect and share some of this information directly with our advertising partners, in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") education page at: http://www.networkadvertising.org/understand-online-advertising/how-does-it-work .
You can opt out of targeted advertising by:
- Facebook - https://www.facebook.com/settings/?tab=ads
- Google - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads ]
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/ .
Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date on new products, services and offers.
legal basis
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we will process your personal information based on the following lawful bases:
- your consent;
- Performance of the contract between you and this website;
- comply with our legal obligations;
- Protect your vital interests;
- To perform tasks carried out in the public interest;
- For our legitimate interests which do not override your fundamental rights and freedoms.
Reserve
When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete that information. For more information about your rights to erasure, please see the “Your Rights” section below.
Automated decision-making
If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decision-making (including profiling) where the decision has legal effects on you or otherwise significantly affects you.
We do not use customer data to make fully automated decisions with legal or other significant implications.
Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.
Services that include elements of automated decision-making include:
- Temporary deny list of IP addresses associated with repeated failed transactions.
- This rejection list will last for several hours.
- A temporary blacklist of credit cards associated with blacklisted IP addresses. This rejection list lasts for several days.
Selling personal information
Our website sells personal information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
General Data Protection Regulation
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, port it to a new service, and request that your personal information be corrected, updated or deleted. If you would like to exercise these rights, please contact us using the contact details below
Your personal information will initially be processed in Ireland and will then be transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, please see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
California Consumers Association
If you are a California resident, you have the right to access the personal information we hold about you (also known as the “right to know”), port it to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact details below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Biscuit
Cookies are small pieces of information that are downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logins and zone selections). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting for the first time or if they are regular visitors.
We use the following cookies to optimize your experience on our website and to provide our services.
Cookies required for the store to function properly
| Name | Function |
|---|---|
| _ab | Used in conjunction with administrative access. |
| _secure_session_id | Use in conjunction with store navigation. |
| cart | Use in conjunction with shopping cart. |
| Shopping cart signature | Use in conjunction with checkout. |
| shopping cart_ts | Use in conjunction with checkout. |
| checkout token | Use in conjunction with checkout. |
| secret | Use in conjunction with checkout. |
| Secure client signature | Used in conjunction with customer login. |
| store summary | Used in conjunction with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analysis
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _login page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify Analytics. |
| _shopify_fs | Shopify Analytics. |
| _shopify_s | Shopify Analytics. |
| _shopify_sa_p | Shopify analytics related to marketing and recommendations. |
| _shopify_sa_t | Shopify analytics related to marketing and recommendations. |
| _shopify_y | Shopify Analytics. |
| _and | Shopify Analytics. |
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire anywhere from 30 minutes to two years from the date they are downloaded to your device.
You can control and manage cookies in a variety of ways. Please remember that deleting or blocking cookies may have a negative impact on your user experience, and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls (usually located in your browser's "Tools" or "Preferences" menu). Further information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through websites such as www.allaboutcookies.org .
Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties (such as our advertising partners). To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to Do Not Track signals, we do not change our data collection and use practices when we detect such signals from your browser.
Variety
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
Text marketing and notifications
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or keywords, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. No more than 5 text marketing messages per month. You acknowledge that consent is not a condition of any purchase.
If you wish to unsubscribe from SMS marketing messages and notifications, please reply to any mobile message we send or use the unsubscribe link we provide you in any message. You understand and agree that other methods of opting out (such as using alternative words or requests) will not be considered reasonable means of opting out. Message and data rates may apply.
If you have any questions, text "HELP" to the number you received the message from. You can also contact us for more information. If you would like to opt out, please follow the procedures above. "
Touch
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email: info@mypoetree.com
Last updated: October 7, 2021
If you are dissatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority : https://mypoetree.com/pages/contact-us